Terms of Service

SignBreezy provides software that helps Hosts prepare, generate, deliver, sign, and manage rental agreements and related records.

Depending on the features selected, SignBreezy may: • Receive reservation information through forwarded emails, Host submissions, or supported integrations. • Extract reservation information using automated processing, including artificial intelligence where appropriate. • Generate agreements using property settings, templates, reservation information, guest responses, and formulas. • Collect guest information and electronic signatures. • Facilitate agreements involving multiple adult signers. • Collect government-issued identification. • Offer optional third-party identity verification. • Send signing links, reminders, and transactional communications. • Store completed agreements, signing records, and related information. • Integrate with Google Docs™, Google Drive™, and other third-party services.

SignBreezy is a technology provider. It is not a party to rental agreements between Hosts and guests and does not act as a property manager, booking platform, landlord, innkeeper, attorney, accountant, tax adviser, or governmental authority.

Hosts must be at least 18 years old and legally capable of entering into binding agreements.

Hosts agree to provide accurate account information and to keep their sign-in credentials secure.

Hosts are responsible for all activity conducted through their account, including activity by anyone they allow to use their credentials.

Hosts must promptly notify SignBreezy of suspected unauthorized account access.

Hosts are responsible for their rental operations and for determining how SignBreezy should be configured and used.

This includes responsibility for: • Ensuring that agreements, disclosures, notices, house rules, fees, taxes, and other terms are appropriate and legally sufficient. • Determining what guest information may lawfully be collected. • Providing required notices and obtaining appropriate permissions or consents. • Determining whether identification collection or identity verification is lawful and appropriate. • Ensuring that information entered into SignBreezy is accurate. • Reviewing imported, extracted, generated, and calculated information before relying on it. • Complying with applicable lodging, rental, tax, privacy, consumer-protection, accessibility, and electronic-signature laws. • Maintaining copies of records when required by law or necessary for the Host's business.

SignBreezy may offer jurisdiction-specific settings, suggested tax rates, document-retention configurations, templates, and other convenience features. These do not constitute legal or professional advice or guarantee compliance with applicable law.

Hosts are responsible for identifying the record-retention requirements that apply to their properties. On the Manager and Agency plans, SignBreezy applies retention periods for jurisdictions it has verified, and Hosts may record a homeowners'-association or similar requirement for a property, as described in Section 12. Solo Host properties use the default retention periods.

Hosts may upload, create, or connect templates, including PDF templates, documents created in SignBreezy, and Google Docs™ documents.

SignBreezy may populate agreements using information from reservations, property settings, guest responses, Host instructions, and configured calculations.

Hosts are responsible for the legal content and suitability of their templates and agreements.

SignBreezy does not guarantee that any agreement is legally enforceable, complete, current, or suitable for a particular jurisdiction.

An agreement may be regenerated or revised as part of the signing process. Previous versions and related audit records are retained with the agreement and deleted with it under the applicable retention period.

Hosts may configure SignBreezy to collect guest names, addresses, telephone numbers, email addresses, occupancy information, additional adult guest information, the number of vehicles, acknowledgments, and other information needed for agreements, including responses to questions the Host writes.

Information provided by guests may be incorporated into agreements and associated records.

Hosts are responsible for having an appropriate legal basis for requesting this information.

Information About Minors SignBreezy's agreement signing and identity-verification services are intended for adults aged 18 and older.

Hosts may collect the number of children included in a reservation when necessary to establish occupancy limits or comply with property rules or legal requirements.

Hosts may not use SignBreezy to require or solicit children's names, dates of birth, identification documents, contact information, or other personally identifying information through agreement templates, guest questionnaires, custom fields, or other Service features.

This restriction is a contractual requirement; SignBreezy's tools do not automatically detect or block such requests. Hosts are responsible for ensuring that their templates and information requests comply with it. SignBreezy may require Hosts to remove prohibited requests and may restrict access as described in Section 19.

Telephone Numbers and Text Messages SignBreezy may require phone verification before allowing a guest or additional adult signer to access protected signing functionality. Phone verification confirms access to a telephone number; it does not establish the individual's legal identity.

Before a guest receives a verification code, the guest is asked to agree to receive text messages for that purpose. Additional adult signers receive their signing links at the mobile numbers the primary guest supplies. Hosts and guests who supply telephone numbers are responsible for having the authority to do so.

Hosts may require eligible adult guests to submit government-issued identification.

SignBreezy may collect and retain images of government-issued identification documents and associated information according to its Privacy Policy and applicable retention settings.

Identification collection alone does not mean that SignBreezy has authenticated the document or independently confirmed the individual's identity.

Hosts are responsible for determining whether requiring identification is appropriate and lawful for their properties and jurisdictions.

Hosts may enable optional identity verification for eligible adult guests or signers.

SignBreezy uses Didit, a third-party identity-verification provider, to evaluate identification documents and perform applicable facial matching and liveness checks.

Verification may involve the collection and processing of government-issued identification, facial images, video or liveness captures, biometric-derived information, device information, and verification results.

Didit performs the biometric processing. SignBreezy receives Didit's verification results, stores the front and back images of the identification document in encrypted form, and keeps the detailed results for about 30 days before reducing them to a limited non-biometric summary, as described in the Privacy Policy. SignBreezy does not store selfies, portraits, or liveness recordings.

Hosts can view the identification images, the verification outcome, the name on the document, and any name-mismatch notice. Hosts do not receive facial comparison or liveness scores, the document number, the address on the document, or the detailed verification results.

Identity verification is not a background check, a guarantee against fraud, or an assurance of a guest's trustworthiness.

A successful verification does not guarantee that a reservation is legitimate or that a guest will comply with an agreement.

Guests receive notice of, and must affirmatively consent to, the collection and processing of their biometric information before verification begins; verification does not start without that consent. A Host's acceptance of these Terms is not a substitute for a guest's consent.

SignBreezy facilitates electronic signatures, signing records, and associated audit information.

Hosts consent to conducting applicable transactions electronically through SignBreezy.

Guests are asked to affirmatively consent to electronic records and signatures before signing.

SignBreezy generates an audit trail and a completion certificate for each signed agreement, recording the signing method, time, network and device details, consents given, and a hash of the signed document. The certificate is evidence of the signing process; it does not independently establish the identity of every signer or guarantee that an agreement is legally enforceable.

Hosts remain responsible for determining whether the signing method meets the requirements of their jurisdiction and transaction.

SignBreezy relies on third-party providers for functions including hosting, database services, document storage, encryption key management, identity verification, payment processing, authentication, communications, document generation, error monitoring, and backups.

These providers include Google, Stripe, Clerk, Didit, Twilio, Resend, Sent.dm, Vercel, Neon, Backblaze, GitHub, Sentry, and Anthropic, as described in our Privacy Policy.

Some services are optional and used only when a Host enables the corresponding feature.

Third-party services may have their own terms, privacy practices, and availability limitations.

Hosts who connect Google Drive™ authorize SignBreezy to access supported files within the permissions granted through Google's authorization process. SignBreezy does not delete files in a Host's Google Drive™.

Disconnecting Google Drive™ in SignBreezy deletes the authorization token SignBreezy holds. It does not revoke SignBreezy's authorization within the Host's Google account; Hosts may revoke it in their Google account settings. Documents already created in the Host's Google Drive™ remain there and are subject to the Host's own management and deletion practices.

SignBreezy is not responsible for the independent operation of third-party services, subject to obligations that cannot legally be excluded.

SignBreezy offers a usage-based plan and monthly subscription plans. The pricing presented in the Service at the time of purchase governs.

Solo Host • No monthly subscription fee. • $3.00 per reservation. • $1.00 per identity verification. • Unlimited properties and templates. • Unlimited agreements, signers, revisions, and re-signing for a charged reservation. • Default record retention only: agreements 60 days and images of identification documents 30 days after checkout. Extended retention is not available.

Manager • $50 per month. • 25 reservations included per monthly billing period; unused included reservations do not carry over. • $2.00 per additional reservation. • $0.75 per identity verification. • Extended record retention based on verified jurisdiction or homeowners'-association requirements, as described in Section 12. • Reservation history retained for seven years while subscribed, as described in the Privacy Policy.

Agency • $500 per month. • 500 reservations included per monthly billing period; unused included reservations do not carry over. • $1.00 per additional reservation. • $0.65 per identity verification. • Extended record retention based on verified jurisdiction or homeowners'-association requirements, as described in Section 12. • Reservation history retained for seven years while subscribed, as described in the Privacy Policy.

When Charges Are Incurred A reservation is charged when its agreement is prepared and a signing link is created. Each reservation is charged once, by reservation code; every agreement, signer, revision, and re-signing under that reservation code is covered by that charge. A reservation that is later cancelled, modified, or never signed is not automatically credited. A booking received under a new reservation code is a new reservation.

Identity verification is charged when a verification reaches an outcome, whether approved or declined, at the rate in force at that time. A verification that is abandoned before reaching an outcome is not charged.

Prepaid Balance Per-reservation and identity-verification charges are deducted from a prepaid balance. Top-ups start at $25 and are made through Stripe. Hosts may enable optional automatic reloads and choose the reload amount and the balance threshold that triggers them; SignBreezy records the Host's agreement to automatic reloads. SignBreezy does not refuse to prepare an agreement or complete a verification because the balance is insufficient. The balance may go below zero, and the Host owes the shortfall.

Payments are processed through Stripe. Hosts authorize SignBreezy and its payment processor to charge subscription fees, reservation charges, identity-verification charges, automatic reloads the Host has enabled, and other fees the Host authorizes.

Subscription plans renew monthly until cancelled. SignBreezy may change its prices and plans; the pricing presented at purchase or at renewal governs.

Hosts may cancel or change a subscription from their account's plan settings.

Cancellation or a downgrade takes effect at the end of the current paid billing period. Until then the Host keeps the plan's price and included reservations and may undo the change. Upgrades take effect immediately and are prorated.

Cancelling a subscription does not reverse charges already incurred and does not remove access to agreements. Moving from a paid plan to Solo Host ends the retained reservation history: it is deleted 30 days after the move unless the Host returns to a paid plan, and the Host is notified and offered an export. Extended retention settings also end on the move: the default retention periods apply to the Host's properties 30 days after the move unless the Host returns to a paid plan, and the Host is notified and offered an export.

Failed Payments If a subscription payment fails, the account is billed at Solo Host rates until payment succeeds. If the payment remains unresolved for 30 days, the subscription is cancelled and the account moves to Solo Host. SignBreezy does not suspend access to the Service for non-payment; amounts owed remain payable.

Refunds and Remaining Balances Charges are final except where applicable law requires a refund. A remaining prepaid balance is not refunded when an account is closed.

SignBreezy retains personal information and documents according to its Privacy Policy, applicable legal requirements, and the retention settings that apply to a property.

Default retention periods: • Agreements and associated signing records: 60 days after checkout. • Images of government-issued identification documents: 30 days after checkout, on a schedule independent of the agreement. • Detailed identity-verification results: about 30 days after the verification outcome; a limited non-biometric summary remains with the agreement. • Host account information: 30 days after a closure request, during which the Host may cancel the closure. • Encrypted backups: deleted records may remain in backup copies until those backups expire.

Jurisdiction-Specific Retention Extended retention is available on the Manager and Agency plans. Where SignBreezy has verified a local recordkeeping requirement, it applies the longer period automatically to every property in that jurisdiction on those plans for the record categories the requirement covers. Hosts may report a requirement for a jurisdiction SignBreezy has not yet verified by contacting SignBreezy; SignBreezy may ask for the legal source and applies the requirement once it has verified it.

A Host on a Manager or Agency plan may also record a homeowners'-association or similar retention requirement for an individual property. That setting takes effect immediately, without review by SignBreezy, and is the Host's representation that the requirement applies. Jurisdiction and association settings can extend a retention period; they never shorten one.

Solo Host properties use the default retention periods regardless of local or association requirements. Hosts are responsible for identifying the retention requirements that apply to them and for downloading and preserving records they must keep beyond SignBreezy's retention period, including on Solo Host and where SignBreezy has not verified a reported requirement. SignBreezy sends a reminder before a scheduled deletion.

Host Deletion Hosts may delete a reservation's records before the scheduled retention date after confirming a warning. SignBreezy carries out confirmed deletions and keeps a record that the deletion occurred. Hosts are responsible for any legal obligation to preserve records they delete.

SignBreezy-generated agreements may also exist in the Host's connected Google Drive™. SignBreezy does not control the Host's independent retention or deletion of those copies.

Hosts and other users may not use SignBreezy to: • Violate applicable law or the rights of others. • Commit fraud, impersonate another person, or misrepresent their authority. • Collect personal information without an appropriate legal basis. • Unlawfully discriminate against guests. • Use identity verification for unauthorized purposes. • Conduct regulated background checks or consumer-reporting activities without appropriate authorization. • Upload malicious software or interfere with the Services. • Attempt unauthorized access to accounts, documents, or systems. • Circumvent security or usage restrictions.

SignBreezy may suspend or restrict access when reasonably necessary to address suspected violations, fraud, abuse, or security threats.

SignBreezy's software, interfaces, designs, branding, and proprietary materials are owned by Stacks Cloud LLC or its licensors.

Hosts retain their rights in the templates, agreements, documents, logos, and other materials they provide.

Hosts grant SignBreezy a limited license to access, host, process, reproduce, modify, and transmit their content as necessary to provide, secure, maintain, and support the Services.

This license does not transfer ownership of Host content to SignBreezy.

SignBreezy does not use Host content or guest information to train artificial-intelligence models.

Personal information is handled according to the Privacy Policy.

SignBreezy works to maintain reliable service but does not guarantee uninterrupted or error-free availability.

Service functionality may depend on third-party providers, including Google, identity-verification vendors, SMS carriers, and payment processors.

Features, integrations, and availability may change over time.

Where reasonably practicable, SignBreezy will provide notice of material changes affecting paid Services.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNBREEZY IS PROVIDED “AS IS” AND “AS AVAILABLE.”

STACKS CLOUD LLC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT GUARANTEE THAT INFORMATION IMPORTED, EXTRACTED, GENERATED, CALCULATED, VERIFIED, OR POPULATED BY SIGNBREEZY WILL BE COMPLETE, ACCURATE, CURRENT, OR ERROR-FREE.

WE DO NOT GUARANTEE THE LEGAL ENFORCEABILITY OF AGREEMENTS OR THE PREVENTION OF FRAUD, PROPERTY DAMAGE, CHARGEBACKS, OR OTHER LOSSES.

Nothing in these Terms excludes warranties or legal rights that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STACKS CLOUD LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.

To the extent permitted by law, Hosts agree to defend, indemnify, and hold harmless Stacks Cloud LLC and its affiliates, officers, employees, contractors, and agents from third-party claims arising from: • Host-provided agreements, templates, or content. • Host rental operations or properties. • A Host's violation of applicable law. • Unauthorized or unlawful collection or use of guest information. • A Host's violation of these Terms.

Hosts may stop using SignBreezy and close their account from account settings, as described in the Privacy Policy.

SignBreezy may suspend or terminate access for material violations of these Terms, fraud, abuse, security threats, or legal requirements. Suspension restricts sign-in to the account; it does not by itself delete records.

Where reasonably practicable, SignBreezy will provide notice and an opportunity to cure before terminating an account for a remediable breach.

Account closure and termination do not eliminate payment obligations already incurred or applicable legal retention obligations.

Access to previously generated agreements following termination is subject to the applicable retention and account-closure policies.

Except where superseded by applicable federal law, these Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

SignBreezy may update these Terms to reflect changes in its Services, business practices, or legal obligations.

Where required by applicable law, SignBreezy will provide reasonable notice of material changes.

Changes that require affirmative consent under applicable law will not be implemented solely through continued use.

Stacks Cloud LLC California, United States Email: legal@signbreezy.com Website: https://signbreezy.com